KNOW YOUR RIGHTS

DEBT

COLLECTORS

You generally have to pay money if you owe it, but that doesn’t give a debt collector or a creditor a right to do anything to make you pay.

  • misleading you about what action the debt collector can take about the debt (for example telling you there is court judgment against you when there isn’t)
  • sending you a summons (court document) that has not been filed with the court
  • contacting you by a method (phone, work phone, email or through family) when you have asked them not to
  • using or sending you any document that looks like a court or tribunal document but it isn’t one
  • disclosing information about the debt to other people without your consent
  • refusing to leave your home or workplace when you ask
  • using physical force
  • excessively harassing or pressuring you
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