Selecting a payment plan
Sample letter

You can call the company or use this letter to ask for help with reducing or stopping your repayments for a little while. You will still owe the money, but it will give you time to work out what you need to do to get back on track.

Requesting payday loan documents
Sample letter

When you have a problem with a payday loan, the first step is to get all the loan documents together. The lender must give them to you if you ask for them. Having these ready will make it easier for a community lawyer or financial counsellor to help you.

You can use this letter as a guide to getting your documents from the lender.

Cancelling a direct debit
Sample letter

Use this letter to stop a direct debit coming out of your bank account.

Remember, cancelling a direct debit will not make the debt go away!

Requesting information about a rent to buy contract
Sample letter

When you have a problem with a rent to buy contract the first step is to get all the rent to buy documents together. The rental company must give them to you if you ask for them. This will make it easier for a community lawyer or financial counsellor to help you.

Requesting documents for a funeral product
Sample letter

When you have a problem with a funeral product, the first step is to get all the documents together. This will make it easier for a community lawyer or financial counsellor to help you.

Requesting your credit report
Sample letter

You can get a free copy of your credit report from the credit reporting bodies once per year. You just need to fill out a form online or write to them using our template letter.

There is more than one credit reporting agency. There are a number of credit reporting bodies who may hold different information about you.

Request to correct mistake on your credit report
Sample letter

You can use this letter as a guide to ask the credit reporting company or the creditor to correct your credit report.

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